Frequently Asked Questions

Everything you need to know about your Pott'd order

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

Are your materials sustainably sourced?

Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics like organic cotton and recycled polyester across our entire collection.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but we have a 1-hour window where changes can be made. Please contact our support team immediately if you need to modify your order.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.